Questions buyers should confirm early.
The answers below explain the current enquiry process. Model, configuration and commercial terms are confirmed separately.
Which product categories are currently represented?
AMAZ currently presents televisions, speakers, air conditioners, air coolers, washing machines, fans, and refrigerators and freezers. Available models are confirmed for each enquiry.
What information should I provide for an accurate quotation?
Please provide the product category or model, destination market, estimated quantity, required configuration, voltage and plug requirements, branding needs, packaging requirements, and requested documents.
Which models, sizes and configurations are currently available?
Availability changes by product category, model and configuration. Tell us your target market and requirements, and we will confirm the current options for your enquiry.
Do you support OEM, private labeling and custom packaging?
OEM and private-label requirements are reviewed by product category and model. Send your branding, packaging, configuration and target-market requirements so the available scope can be confirmed.
What are the MOQ, sample, lead time and payment terms?
MOQ, sample availability, lead time and payment terms depend on the selected model, configuration and order quantity. Final terms are confirmed in the written quotation.
Which certificates or test reports are available?
Product documents are model- and market-specific. Provide the selected model and destination country so the relevant reports can be checked. Company certificates do not replace product-specific compliance documents.
How do I confirm whether a product is suitable for my market?
Confirm the destination country, voltage, frequency, plug, required languages, labeling and applicable product documents. For televisions, also confirm tuner and broadcasting requirements.
Which Smart TV operating systems are available?
Operating-system availability depends on the selected model and destination market. Specify the required platform, applications and languages so the licensed configuration can be checked.
How are warranty, spare parts and after-sales issues handled?
Warranty, spare-parts support and after-sales responsibilities are confirmed for the selected product, market and order in the written commercial agreement.
Does sample approval guarantee that mass production will be identical?
No. The approved sample creates a reference, but the production specification, change-control record and pre-shipment inspection plan are also needed to check the final order.