Home Appliance Supplier Due Diligence Checklist: Company, Factory, Products and Documents
Supplier due diligence should connect the company you contact, the products you evaluate, the factory relationship, the documents you review and the terms you approve. Start with the supplier's published company information, then verify each point against the proposed order.
1. Verify the legal company identity
Record the legal company name, registered details, business contact and proposed invoice or payment entity. Similar brand names or email signatures do not replace legal-entity checks.
- Legal company name
- Registered information
- Business email and contact
- Invoice and payment entity
- Relationship to the product brand
2. Understand the supplier's business role
Ask whether the supplier acts as brand owner, manufacturer, trading company or an integrated business. The answer should describe responsibility for product selection, production, quality, documents and after-sales work.
3. Verify the factory relationship by product category
Owning or working with a factory does not prove that every product category comes from the same site. Ask which legal entity and facility are responsible for the selected category and what part of production or quality control they perform.
4. Review the current product portfolio
Compare the supplier's current product pages and catalogues with the proposed quotation. Confirm that the model, version and configuration remain available instead of relying on undated images.
5. Match the sample, quotation and product label
The sample model, software or functions, rating label, accessories, packaging and quotation should describe the same proposed product. List every difference and approve changes before production.
6. Verify company and product documents separately
Review the supplier's published document status, then match product reports to the selected model and market. Check holder, manufacturer, model, standard, dates and issue status.
7. Check sample approval and change control
A signed or dated sample record should connect the physical sample to the production specification. The sample-inspection guide explains how display, software, accessories, packaging and later changes can be recorded for Smart TV orders.
8. Confirm inspection and shipment responsibilities
Agree who arranges inspection, what is checked, how defects are classified, what records are supplied and what happens when the result does not meet the agreed specification.
9. Put commercial commitments in writing
MOQ, price, payment, production lead time, warranty, spare parts and after-sales responsibility should appear in the final commercial documents. Website claims and informal messages should not replace the approved agreement.
10. Use warning signs as questions, not assumptions
Different legal names, changing specifications, unrelated documents or refusal to confirm terms are reasons to ask for clarification. Review the intended application and contact AMAZ with a written requirement sheet when you are ready to discuss a specific order.
Supplier due-diligence questions
Does factory ownership prove every product is made in one facility?
No. Factory responsibility should be checked for the selected product category and order.
What should match across the sample and quotation?
Model, configuration, software, accessories, labels, packaging and the approved specification should be traceable to the same proposed product.
Are catalogue images enough to verify current availability?
No. Current model, configuration and availability should be confirmed for the enquiry.